A note for anyone who bought glassware for this weekend’s Resolute Day, an email has been sent out providing an update and pick up info. It has also been included below to ensure that everyone sees it.
For those who did not pre-purchase, we have been forced to change the style of glassware that will be sold at this Saturday’s #2017ResoluteRelease to the following glass. They will be sold at $11, tax included, to replace our previously announced glassware. We apologize for any inconvenience.
You are receiving this email because you pre-purchased a tumbler glass that will be released this Saturday, Nov 18th at our 2017 Resolute Release Day. Below is an update on the glassware, and instructions on how to pick it up either on Saturday or after Resolute Day:
-We have been informed by our glassware manufacturer that the style of glass that has been purchased (stemless tumbler glass) is stuck in customs (glassware comes from Germany). This is creating a delay that will not allow them to have us the finished product here in time for Saturday (Expected arrival is the following week). To ensure that we have glassware for Resolute Day, we have coordinated to have a similar print on the more expensive Teku (stemmed) glasses. The Teku glassware will be provided to anyone that pre-ordered as a replacement with no additional cost if desired.
-For anyone that does not want either a Teku as a replacement or does not want to wait for the tumbler glass (original), we will be providing refunds. Reply to this email by Friday, November 17 at noon (EST) to request a refund.
-For those who would like the tumbler glass (original) and are willing to wait until they arrive, we will hold your glass. Reply to this email by Friday, November 17 at noon (EST) to request that we hold your tumbler glass (original).
-If you do not respond to this email, we will default to replacing the original tumbler with a Teku.
-Glassware will be released on Saturday starting at 10 am when we open for Resolute Day. You will pick your glassware up at the main entrance when you sign in. You are allowed to use your glassware during the event; however, bartenders will still pour beer in plastic cups (you will need to pour the beer into your glass). We will have water coolers out to allow you to wash your glass. Our goal here is to make sure that everyone gets the proper volume of beer and prevent any accidents/mix ups with our bartenders.
-We will have additional Teku glassware on sale in limited quantities. Glassware will cost $11, tax included, and can be purchased at check in or at the beer ticket stations.
-Not attending Resolute Day? You can pick up your glass in the taproom starting on Sunday, November 19. Just stop by during normal business hours and let a bartender know! We will also add an option to purchase shipping for the glass at standard USPS rates in our web-store for those that need to have the glass shipped once the tumbler glass (original) has arrived.
Brothers Craft Brewing